Privacy Policy
Last updated:
Introduction
This Privacy Notice for Zenux Plimver Technologies LTD(doing business as Plimver Cloud and PlimverAI) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
This policy applies when you:
- Visit our websites at zenuxplimver.systems, plimver.tech, or plimverai.com
- Engage with us in sales, marketing, or events
- Use any of our related services
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
Questions or concerns? Contact us at privacy@zenuxplimver.systems
Summary of Key Points
This summary provides key points from our Privacy Notice. You can find more details by clicking the link following each key point or by using the navigation.
- What personal information do we process? We process personal information depending on how you interact with us and the Services.
- Do we process sensitive personal information? We may process sensitive personal information when necessary with your consent.
- Do we collect information from third parties? We do not collect information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, and to comply with law.
- How do we keep your information safe? We have organizational and technical processes to protect your personal information.
- What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
- How do you exercise your rights? Contact us at privacy@zenuxplimver.systems.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Contact preferences
- Billing addresses
- Debit/credit card numbers
Sensitive Information
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- Financial data
- Student data
- Social security numbers or other government identifiers
Payment Data
We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by:
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Referring URLs
- Device name
- Country and location
- Usage information
We also collect information through cookies and similar technologies. See our Cookie Notice for more details.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services:
- To facilitate account creation and authentication
- To deliver and facilitate delivery of services to the user
- To respond to user inquiries and offer support
- To send administrative information
- To fulfill and manage your orders
- To enable user-to-user communications
- To request feedback
- To send you marketing and promotional communications
- To protect our Services
- To identify usage trends
- To save or protect an individual's vital interest
3. What Legal Bases Do We Rely On?
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information:
- Consent: You have given us specific permission to use your personal information for a specific purpose.
- Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you.
- Legal Obligations: Processing is necessary for compliance with our legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests that are not overridden by your rights.
You can withdraw your consent at any time by contacting us at privacy@zenuxplimver.systems.
6. Do We Offer Artificial Intelligence-Based Products?
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products").
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process.
8. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.
No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store and isolate it until deletion is possible.
9. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.
Note: Despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
10. Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
11. What Are Your Privacy Rights?
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: Request that we erase your personal data in certain circumstances.
- Right to Restrict Processing: Request that we restrict the processing of your personal information.
- Right to Data Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to Object: Object to processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time if we are relying on consent to process your personal information.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account
- Contact us using the contact information provided
12. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
13. Do We Make Updates to This Notice?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us:
How Can You Review, Update, or Delete Your Data?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please email us at privacy@zenuxplimver.systems.
7. How Do We Handle Your Social Logins?
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins).
Where you choose to do this, we will receive certain profile information about you from your social media provider. This may include:
We will use this information only for the purposes described in this Privacy Notice. We do not control other uses of your personal information by your third-party social media provider.